The IT demands on small and medium sized businesses (SMB’s) are continually evolving. In such a competitive marketplace it is vital that your IT department can capitalize on the most comprehensive solutions that are currently available. Unfortunately, the resources of many businesses are severely limited by the cost of hiring a senior systems administrator who is capable of optimizing the performance of their IT department. Win2ix Systems attempts to solve this problem by offering remote IT service and support through the fractional outsourcing of systems administration. This means that your systems are supported and backed up by an entire team, to ensure that, no matter what, your systems are being looked after. This means that Win2ix Systems can provide your IT department with an opportunity to compliment its resources with the enhanced knowledge-base of senior systems administrators at a fraction of the cost of acquiring more IT staff. Win2ix can help your business achieve your goal through our specialization in the deployment of Open Source solutions, which have proven to be one of the most effective, efficient, and affordable means of both managing and accelerating the growth of IT resources.
Our Production Support provides peace of mind insurance making sure that your critical business applications running in the cloud are supported 24/7, 365 days. These services include break fix effort defined within Service Level Agreement (SLA). We care about our clients and know the importance of an outage and its possible impact on lost revenue. We mitigate this impact by our Production Support services.
We can provide support for equipment housed Ottawa datacentres, such as Granite Networks and BlackIron Data (Primus).